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Terms & Conditions

These Terms govern your relationship with the operator of viperspin.games and outline the rights and obligations of all parties regarding access to and use of the viperspin.games online gaming platform. Effective Date: 1 January 2025.

Definitions

  • Operator: Refers to the legal entity OMNT INDUSTRIES LIMITED N.V., registered at Hanchi Snoa 19, Trias Building, Curaçao (Registration No. 164745, Curaçao Gaming Authority License OGL/2025/373/0120, valid through 2025), which manages and operates viperspin.games.
  • User: Any individual who accesses, registers for, or utilizes any service offered on viperspin.games.
  • Player: A registered User who participates in gaming activities by placing bets or wagers via viperspin.games.
  • Bet: A monetary stake placed by a Player on an outcome within a game provided by viperspin.games.
  • Bonus: Promotional value or credits granted to Players, subject to specific conditions and eligibility on viperspin.games.
  • Wager: The act of staking real or bonus funds on any game on viperspin.games; also refers to the cumulative amount staked to meet bonus requirements.
  • KYC (Know Your Customer): Procedures to verify the identity, eligibility, and suitability of Users as mandated by regulatory authorities and internal policy.

Account Registration

Eligibility and Age Verification

  • Minimum Age: Only persons 18 years of age or older, and meeting all local legal requirements to participate in online gambling in Australia, may register an account on viperspin.games.
  • Verification: The Operator will request proof of age and identity, including government-issued ID and address documentation, as part of KYC protocols.

Registration Process

  1. Users must complete the online registration form, supplying accurate and up-to-date personal information (full legal name, date of birth, address, valid email address, and preferred payment method).
  2. An email verification step will be required. Users must follow the link provided to activate their account.
  3. Additional documentation may be requested at any time to comply with legal and regulatory KYC requirements.

User Obligations

  • Data Accuracy: Users are responsible for ensuring that all information provided during registration and subsequently is accurate, complete, and updated as necessary. Inaccurate, false, or incomplete data may result in account suspension or termination.
  • Password Security: Users must maintain confidentiality of their login credentials and are solely responsible for all activities conducted under their account.

Regional Compliance Note: Registration is strictly prohibited for customers residing where online gambling is illegal. All accounts are subject to anti-fraud and anti-money laundering checks as required under AU laws.

Betting & Gameplay Rules

Bet Placement

  • Bet Types: Players may place bets on all available games, in accordance with posted game-specific rules. Minimum and maximum bet limits are displayed and enforced per game, subject to change by the Operator at any time.
  • Bet Validity: Only bets placed and accepted through viperspin.games's official systems are valid. Malfunction or error in connectivity will invalidate any impacted bet or game session.

Bet Modification & Cancellation

  • Bets may not be modified or cancelled after being confirmed unless such action is explicitly permitted by the game rules or a system error occurred.
  • The Operator reserves the right to void or reverse bets suspected to be affected by technical faults or regulatory breach.

Conduct & Fair Play

  • Appropriate Behaviour: All Users must conduct themselves respectfully in live casino games and public chats. Insults, harassment, or abusive language are prohibited.
  • Cheating & Fraud: Collusion, fraud, or use of unauthorized software (bots, scripts, etc.) is strictly forbidden. Breach may result in account termination and forfeiture of winnings.

Regional Compliance Note: All gameplay activity must comply with the Interactive Gambling Act 2001 (Cth) and relevant AU state/territory legislation.

Bonus Terms

Bonus Activation and Wagering Requirements

  • Activation: Bonus offers on viperspin.games are subject to specific activation criteria as detailed in each promotion's terms. Only one bonus may be active per User at any given time unless otherwise notified.
  • Wagering: Bonuses and associated winnings are subject to wagering requirements as specified in the offer (typically a multiple of the bonus amount, e.g., 30x), which must be met within a specified timeframe (unless otherwise stated, bonuses expire within 30 days or by 31 December 2025, whichever is earlier).

Prohibited Actions & Game Restrictions

  • Bets placed with bonus funds may be restricted from certain games or bet types (e.g., low-risk bets, automated play). A list of excluded games is maintained within the bonus offer details.
  • Combining multiple promotions or bonus offers simultaneously, unless explicitly permitted, is not allowed.
  • Attempting to abuse bonus systems, including but not limited to bonus stacking and fraudulent patterns, will result in forfeiture of bonus funds and potential account suspension.

Payments & Withdrawals

Deposit Methods and Conditions

  • Deposits into viperspin.games accounts are accepted via credit/debit cards, approved e-wallets, and supported cryptocurrencies. All payment methods must be registered in the User's name.
  • Minimum and maximum deposit limits per transaction and per day are specified in the cashier section and are subject to change.

Withdrawal Procedures

  1. Withdrawals are processed using the same method as the deposit where possible. Verification and approval of KYC documents is mandatory before processing any withdrawal.
  2. Withdrawal requests will be processed within 3 business days, subject to additional delays from payment providers.
  3. Maximum withdrawal limits per transaction and per month apply. Fees, if any, are disclosed in the payment section.

Refund and Reversal Conditions

  • Requests to reverse deposits or refund bets or bonuses are considered at the Operator's discretion, provided such requests align with anti-fraud and responsible gambling obligations. Refunds are not guaranteed and are considered on a case-by-case basis.
  • The Operator reserves the right to withhold or reverse withdrawals wherein fraudulent or unlawful conduct is suspected.

Regional Compliance Note: All financial transactions are monitored for compliance with AU anti-money laundering and counter-terrorism finance laws. Cryptocurrency transactions are subject to enhanced due diligence.

Limitation of Liability

  • Platform Integrity: The Operator undertakes to ensure fairness and accuracy of all games, utilizing random number generators (RNGs) and regularly audited systems.
  • Liability Exclusions: The Operator is not liable for direct or indirect loss arising from system or communication failures, delays, or errors outside its control (including internet service disruptions and device malfunctions).
  • Maximum Liability: In all cases, the Operator's total liability for any claim or loss shall not exceed the value of the Player's bet or wager directly associated with the incident.

Legal Disclaimer: Nothing in these Terms limits statutory protections under applicable AU consumer law. Any limitation or exclusion of liability applies only to the extent permitted by law.

Intellectual Property Rights

  • All content, software, graphics, and logos on viperspin.games are the exclusive property of the Operator or its licensors, protected under applicable copyright, trademark, and intellectual property laws.
  • Users are prohibited from copying, reproducing, distributing, modifying, displaying, or reverse engineering any part of viperspin.games without prior written consent from the Operator.
  • Unauthorized use of intellectual property may result in account termination and/or legal action.

Privacy & Data Protection

All personal and financial information collected through viperspin.games is processed and stored in accordance with the site's Privacy Policy. Users' data may be shared with relevant authorities, payment processors, and regulators as required by AU law and international gaming regulations.

Changes to Terms

  • The Operator reserves the right to update or amend these Terms at any time, subject to regulatory notice periods.
  • Users will be notified of material changes via email, site banners, or notifications within their viperspin.games account. The latest version will always be available on the site.
  • Continued use of viperspin.games services after the effective date of such changes constitutes acceptance. Users who disagree must discontinue use and may request account closure.

Termination & Suspension

  1. Grounds for Termination: The Operator may suspend or close accounts for breach of these Terms, suspicious activities (including fraud, money laundering, or bonus abuse), regulatory requirements, or at the User's request.
  2. Procedure: Where possible, Users will receive written notice via registered email of account closure or suspension and the reasons for such action.
  3. Funds Handling: Subject to verification and compliance checks, remaining account balances will be returned to the User using the original payment method, except in cases of fraudulent or prohibited activity.

Governing Law & Jurisdiction

  • These Terms are governed, and viperspin.games is operated, in accordance with the laws of Curaçao, subject always to applicable mandatory laws of Australia for Users located in AU.
  • Disputes arising from or related to the use of viperspin.games shall first be addressed through the Operator's internal complaints procedure.
  • If unresolved, disputes may then be referred to binding arbitration in Curaçao or relevant AU authority, as applicable. Courts in Curaçao or Australia may have jurisdiction depending on statutory requirements and User location.

Regional Compliance Note: AU players' rights and consumer protections under federal and state law are fully preserved.

Contact Information

  • Customer Support: Email: [email protected]
  • General Information: Email: [email protected]
  • Official Website: https://viperspin.games
  • Headquarters Address: Hanchi Snoa 19, Trias Building, Curaçao
  • Regional Office (Payment Processing): Avlonos 1, Maria House, 1075, Nicosia, Cyprus
  • Legal Department Contact: Direct all legal correspondence to the headquarters address above, attention: Legal Department, viperspin.games (OMNT INDUSTRIES LIMITED N.V.)
  • Executive Contact: Christiana Georgiou, Director & Secretary, OMNT INDUSTRIES LIMITED

For further assistance or to initiate formal complaints, contact the Customer Support team or address concerns in writing to the Operator's registered headquarters, referencing your viperspin.games account details.